Technical Manager

Job title: Technical Manager

Reports to: Commercial Director

Direct reports: Technical Support

Location: Head Office; Brighouse, West Yorkshire

Role Purpose:

The purpose of the role is to provide technical guidance to clients and internal stakeholders. This is a key role within the business that supports product excellence and guarantees customer confidence.

Responsibilities:

The Technical Manager will work with members of the Technical team to provide information, advice and support to clients and internal stakeholders on all aspects of technical management. This includes:

• Creation of technical specifications.
• Work with Architects, Specifiers, Main Contractors & Subcontractors to provide project specific guidance
• Production of load and roof decking calculations.
• Undertake site inspections and attend site meetings as required.
• In-house product testing.
• Management of external product testing with independent testing houses
• Effective root cause analysis – producing corrective and preventative actions for any non- conformances which arise.
• Creation of MI and documentation.
• Consistently meet continuous improvement objectives
• Train and mentor Technical Support team members to ensure capability needs are met
• Oversee the creation of Thermal, Acoustic & Specification documentation by the technical team
• Focus on R&D within the business to continue to bring new products

Skills, Experience and Qualifications:

• Ability to build relationships and collaborate with a range of internal and external stakeholders
• Excellent oral and written communication skills
• Strong IT skills
• Sound mathematical ability
• Strong AutoCAD skills & 3D Design Capabilities
• Experience within the construction industry
• Health and Safety Experience
• Strong MS Office skills, including PowerPoint, Word and Excel
• A hands on and flexible approach
• Full driving license
• Working with the approved supply chain to maintain and develop relationships into existing and new markets
• Creation of Internal & External documentation